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Check-in
24May2025Select date
Check-out
25May2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

76 Campos Eliseos Polanco V Seccion, Mexico City, Mexico, 11560

Rooms & Suites

Orchid House Polanco offers rooms with Egyptian cotton sheets, feather pillows, and handwoven footrests. The Gentlewoman and Gentleman Master Suites include a hot tub, minibar, and flat-screen TV with streaming services. Some rooms feature private terraces with garden views.

Dining & Drinks

AURA, the hotel’s restaurant, serves a continental breakfast, Mexican-inspired dishes, and international cuisine. The Poolside Bar offers cocktails with organic ingredients and live music on Fridays. Nearby, Pujol and Quintonil, both on the World’s 50 Best Restaurants list, are a short walk away.

Nearby Attractions

The hotel is on Campos Elíseos Avenue, a 5-minute walk from the Soumaya Museum and 17 minutes from the National Museum of Anthropology. El Palacio de Hierro, featuring luxury brands, is 2 km away. Chapultepec Castle is 1.5 km from the property.

Services & Amenities

Guests have access to high-speed Wi-Fi, a Nespresso machine, and keyless entry. The concierge arranges tours, including a Hidden Treasures Tour of the Anthropology Museum. Private drivers are available 24/7. The hotel does not have on-site parking but offers nearby paid options.

Unique Experiences

Orchid House Polanco provides guided market and taco tours, as well as private archaeological site visits. The hotel collaborates with Arca Tierra for Xochimilco explorations, including honey and wine tastings. Guests can also purchase orchids from the property.

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Choose the Room

From cozy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Standard King Suite
Max:
2 persons
195 sq. feet 
Bed options:
1 King Size Bed
Shower
Coffee machine
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Deluxe Suite
Max:
2 persons
295 sq. feet 
Bed options:
1 King Size Bed
Shower
Coffee machine
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Superior Suite
Max:
2 persons
305 sq. feet 
Bed options:
1 King Size Bed
Shower
Coffee machine
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Check Dates & Room Rates

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Getting around

All Transportation Options at a Glance

City Center
Mexico City 3.4 mi
Airports
Benito Juarez International (MEX) 8.0 mi
Lic. Adolfo Lopez Mateos International (TLC) 34.9 mi
Metro stations
Polanco2300 ft

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Security
  • Baggage storage
  • Allergy-free rooms
  • Smoke detectors
  • Fire extinguishers
  • Key access

Services

  • Paid shuttle service
  • Valet parking
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Snack bar

Business

  • Fax/Photocopying

Spa & Leisure

  • Garden area

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Location

76 Campos Eliseos Polanco V Seccion, Mexico City, Mexico, 11560
Map view
76 Campos Eliseos Polanco V Seccion, Mexico City, Mexico, 11560
Nearby
Museums
Museo Nacional de Antropologia
1500 ft
Avenida Presidente Masaryk
Avenida Presidente Masaryk
1500 ft
Restaurants
Puerto Madero Polanco
700 ft
Avenida Presidente Masaryk 110
Harry's Masaryk
700 ft
Avenida Presidente Masaryk 264 Polanco
Corazon de Alcachofa
800 ft
Av. Pdte. Masaryk 94 Del. Miguel Hidalgo
Teavana
700 ft
Avenida Presidente Masaryk 111 En la Plaza Zentro
Cabanna
800 ft
Avenida Presidente Masaryk 134 Col.Polanco Delegación Miguel Hidalgo
Celtics Pub
700 ft
Presidente Masaryk No. 111
Ryoshi Masaryk
700 ft
Masaryk 111
Tierra Garat
1000 ft
Avenida Presidente Masaryk 86 Polanco V Secc
Restaurante Lur
1000 ft
Polanco Seccion V Avenida Presidente Masaryk 86

Guest Ratings & Reviews

Real Guest Experiences & Ratings
82%
enjoyed their stay & would return
8.2/10
Great
Rooms
7.7
Location
8.7
Service
9.0
Dining
6.7
Guest reviews
8.2/10
based on 3 reviews
8.6
8.6/10 based on 175 reviews
Ralph
United States of America, October  2023
8.4/10

I had a wonderful stay at this hotel. The rooms were fantastic – spacious, comfortable, clean, and quiet. The staff was very friendly and helpful, always going above and beyond to meet our needs. The location was perfect for exploring the beautiful Polanco district. The dining experience was a bit disappointing, but there are great options nearby. Overall, a great value for money.

Rooms
9.0
The rooms were fantastic – spacious, comfortable, clean, and quiet.
Service
9.0
The staff was very friendly and always went above-and-beyond to meet and exceed all of our needs.
Location
9.0
The location is perfect to discover the nice Polanco district.
Dining
7.0
The dining was good, although it did not live up to expectations. Thankfully, there's a great option around the corner to save the morning.
Facilities
8.0
The facilities were good, but there could be some improvements.
Nancy
United States of America, September  2023
8.0/10

My stay at the hotel was a mix of highs and lows. On one hand, the service was exceptional, with staff going above and beyond to meet our needs, but on the other hand, our room was given to someone else causing inconvenience. The design and touches in public areas were meticulously planned, but unfortunately, our room suffered from noise coming from the reception area.

Rooms
7.0
Despite the noise from the reception, the state of the room we stayed in was good, but the care of the linen and amenities needs improvement.
Service
9.0
The service was friendly and supportive, with the staff exceeding all our needs. The guy who helped with our luggage was particularly attentive and helpful.
Location
9.0
The location was perfect in the beautiful Polanco district, within walking distance to all areas. The area felt safe and was ideal for exploring.
Dining
7.0
The dining experience was decent but did not live up to expectations. Luckily, Ojo de Agua nearby saved our mornings with great options.
Facilities
8.0
The facilities were well-maintained and convenient, offering a range of services for guests to enjoy.
Martin
United States of America, May  2023
7.4/10

I loved the hotel's welcoming ambiance, especially thanks to Paula's exceptional service. The lack of natural light in the room was a drawback, but the staff were always friendly and went out of their way to assist.

Rooms
7.0
The rooms aren't well soundproofed, making it easy to hear other guests in the hallway and room.
Service
9.0
The service was top-notch with a special shoutout to Paula for her exceptional hospitality.
Location
8.0
The location is good, although it can be a bit messy. It's easy to reach by taxi and close to some nice spots.
Dining
6.0
The dining experience was just okay, lacking variety in the menu. However, Ojo de Agua nearby saved the day.
Facilities
7.0
The facilities were sufficient for a comfortable stay.
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Rooms and Guests2 Guests, 1 Room